Olra Jewels

किटी स्कीम शुरू हो गई है! अधिक जानकारी के लिए हमारे स्टोर पर पधारें।

Refund policy

Return & Refund Policy
📅 Effective Date: May 17, 2025
📧 Contact: olrajewels@gmail.com

At Olra Jewels, we strive to ensure that you love every piece you purchase from us. However, if you're not entirely satisfied, we’re here to help.

Returns

You may request a return within 7 days of receiving your order.
The item must be:
- Unused and in original condition
- With all tags and packaging intact
- Not part of any clearance or final sale
To initiate a return, email us at Olra Jewels with your order number and reason for return.

Refunds

Once we receive and inspect the returned item, we’ll notify you via email.
Approved refunds will be credited to your original payment method within 5–7 business days.
Shipping charges (if any) are non-refundable.

Exchanges

We currently do not offer direct exchanges. If you'd like a different size or design, please return the item and place a new order.

Non-returnable Items

Customized or altered pieces
Items purchased during sale events or offers

Need help?

Please reach out to olrajewels@gmail.com— we're happy to assist you!

Privacy Policy
📅 Effective Date: May 17, 2025
📧 Contact: olrajewels@gmail.com

At Olra Jewels, we value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data.

1. Information We Collect

We may collect the following information when you visit or make a purchase:

Name, email address, shipping address, and phone number
Payment details (processed securely via trusted gateways)
Order history and preferences
IP address, browser type, and device info for site analytics

2. How We Use Your Information

Your information helps us:

Process orders and deliver products
Communicate order updates or promotions
Improve our website and customer experience
Ensure security and fraud prevention

3. Sharing of Information

We do not sell or rent your personal information. We may share limited data with:

Trusted service providers (e.g., courier partners, payment gateways)
Legal authorities, only if required by law

4. Cookies

We use cookies to enhance your browsing experience and analyze site traffic. You can manage cookie preferences through your browser settings.

5. Data Security

Your information is protected using secure servers and encryption protocols. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You may:

Request access to or correction of your personal data
Opt-out of marketing emails anytime via the “Unsubscribe” link

7. Changes to This Policy

We may update this policy occasionally. Any changes will be posted here with an updated effective date.

Have Questions?
Reach us at olrajewels@gmail.com – we’re happy to help.

Terms of Service

📅 Effective Date: May 17, 2025
📧 Contact: olrajewels@gmail.com

By accessing and placing an order with Olra Jewels, you agree to the following Terms and Conditions. Please read them carefully before making a purchase.

1. Product Information

We make every effort to ensure product images and descriptions are accurate.
Slight variations in color may occur due to screen differences or lighting.

2. Orders & Payments

Orders are confirmed once payment is successfully processed.
We reserve the right to cancel orders in case of stock issues, pricing errors, or suspected fraudulent activity.
All prices are listed in INR and inclusive of applicable taxes unless stated otherwise.

3. Shipping & Delivery

We deliver pan-India. Delivery times vary based on location and courier availability.
Shipping details and tracking will be shared via email/SMS after dispatch.

4. Returns & Refunds

Refer to our separate Return & Refund Policy for details on eligibility and process.
Return requests must be made within 7 days of receiving the order.

5. Intellectual Property

All content on goldenattire.in including images, text, logo, and design is the property of Golden Attire and may not be copied or reused without permission.

6. User Conduct

You agree not to misuse the website, submit false information, or interfere with the site’s functionality or security.

7. Limitation of Liability

Golden Attire shall not be liable for any indirect or incidental damages arising from the use of our products or website.

8. Modifications

We may update these terms from time to time. Changes will be posted on this page with an updated effective date.

Have Questions?
Email us at olrajewels@gmail.com— we're here to help.

Shipping policy

Shipping Policy
📅 Effective Date: May 17, 2025
📧 Contact: olrajewels@gmail.com

At Olra Jewels, we aim to deliver your orders quickly, safely, and efficiently. Please review our shipping policy below for full details.

1. Delivery Locations

We currently ship across India.
International shipping is not available at this time.

2. Processing Time

Orders are processed within 1–3 business days of receiving payment.
Orders placed on weekends or public holidays will be processed on the next working day.

3. Delivery Time

Estimated delivery time is 3–7 business days, depending on your location.
Delays may occur during peak seasons, festivals, or unforeseen logistics issues.

4. Shipping Charges

Free shipping may be available on select products or above a minimum order value (if applicable).
Standard shipping charges (if any) will be calculated and shown at checkout.

5. Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS.
You can track your order through the courier partner’s website.

6. Incorrect Address / Failed Delivery

Please ensure your shipping details are accurate.
If a delivery fails due to an incorrect address or unavailable recipient, re-delivery charges (if any) may apply.

7. Damaged or Missing Items

If your order arrives damaged or with missing items, please contact us within 48 hours of delivery at olrajewels@gmail.com with clear photos and order details.

Need Help?
For shipping-related queries, feel free to reach out at olrajewels@gmail.com — we’re here to assist you.

Products

Gold and Silver Items

Silver Kada

1 Gm Earrings

8 Gm Gold Mala

15 Gm Gold Kada